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Terms & Conditions

Surf Club India Cancellation & Rescheduling Policy for Surf Retreats

At Surf Club India, every retreat is a carefully curated experience. We work closely with surf schools, accommodation partners, local guides, and activity providers to create the best possible experience for our community.
As a small business hosting a limited number of retreats each year, cancellations and last-minute changes have a significant impact on our operations and on the experience of other participants. We have a no refunds or rescheduling policy for all our surf retreats as mentioned on the website booking page terms and conditions.

Cancellation Policy

All retreat bookings are non-refundable.

If the participant has made the advance payment and is unable to make the balance payment by the deadline communicated, the booking stands automatically cancelled.
No refunds will be provided for cancellations, no-shows, early departures, travel disruptions, illness, personal commitments, or any other circumstances that prevent participation in the retreat.

Rescheduling Policy

If Only the Advance Payment Has Been Made

In exceptional and unavoidable circumstances, including but not limited to:

  • Medical injury

  • Medical emergency

  • Death or serious illness of an immediate family member

  • Other genuine unforeseen circumstances approved by Surf Club India

Participants may request to transfer 75% of the amount paid towards a future Surf Club India retreat.
The following conditions apply:

  • Requests will be reviewed on a case-by-case basis.

  • Supporting documentation may be requested.

  • The transferred amount is valid only for a future Surf Club India retreat. This may exclude retreats in peak months like December.

  • The transferred amount is not refundable.

  • The participant must pay 100% of the applicable price of the new retreat upfront at the time of rebooking to secure their spot.

  • No other offers (such as but not limited to early bird offers) will be applicable to the rescheduled retreats.

Approval of a rescheduling request is solely at the discretion of Surf Club India.

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Once the Balance Payment Has Been Made

Once the final balance payment has been received, the booking becomes non-transferable and non-reschedulable.
No rescheduling requests will be accommodated after full payment has been made, irrespective of the reason.

Transfer of Booking

If a participant is unable to attend after making full payment, they may transfer their booking to another individual.

The following conditions apply:

  • Surf Club India must be informed at least 20 days prior to the retreat start date.

  • The replacement participant must meet all retreat eligibility requirements.

  • Any outstanding forms, waivers, declarations, or documentation must be completed by the replacement participant.

  • Surf Club India will not facilitate the transfer process, identify replacement participants, process resale payments, or mediate between parties.

  • Any financial arrangement between the original participant and the replacement participant is solely their responsibility.

Bookings cannot be transferred within 20 days of the retreat start date.

Why We Have This Policy

Surf Club India is built around creating meaningful experiences rather than large-scale tourism products. We intentionally keep our retreats small and community-focused.

To deliver the quality of experience we promise, we reserve accommodation, surf instruction, transportation, and local experiences well in advance. Many of these commitments are non-refundable and cannot be modified at short notice.

We host only a limited number of retreats each year, and every booking represents a reserved spot that could otherwise have been offered to another community member.

We appreciate your understanding and support in helping us continue to create memorable surf experiences for the community.

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